A: One of the reasons we are so successful is our ability to match clients and caregivers. After our initial meeting and assessment with you or your loved one, our care manager will have an excellent idea of the level of care needed and the type of personality that would be a good fit. At that point, our care team brainstorms on which of our employees we should introduce, and an appointment is made for the client and caregiver to meet. Nearly 100% of the time, we are right on target with our “matchmaking” skills. However, anytime during the relationship that the client wants to change caregivers — for any reason — we willingly do so.